Contact Us

What to Tell Us

The more specific you can be, the more useful the first conversation is. It helps to have the following ready, though none of it is essential:

• The property address, and whether it is a home, business, farm or rental
• What is happening — dead outlets, tripping breakers, flickering lights, no power to part of the property
• When it started, and whether anything changed just before it did
• Roughly how old the property is, and whether the panel has ever been upgraded
• A photo of the electrical panel with the cover on, if you are asking about an upgrade

For panel upgrades, rewiring and service changes we do not quote over the phone. Those depend on the existing installation, access and what the service entrance can support, so they need an on-site look before a written estimate.

What Happens After You Call

Small repairs are usually booked straight off the call — you describe the fault, we agree a time, and the diagnosis happens on site. Anything larger follows the same five steps every time, so there are no surprises partway through:

• Site assessment. We look at the existing installation and establish what is actually there before recommending anything.
• Written estimate. Scope, materials, labour, permit costs and exclusions, separated out so you can see what you are paying for.
• Permits confirmed. We establish what permits and inspections apply before work starts rather than discovering it halfway through.
• The work. Installed and labelled, with circuits and equipment marked up so the next person can read the panel.
• Testing and handover. Circuits, breakers and grounding tested, the work area cleaned, and anything you need to know explained before we leave.

Nothing gets billed beyond an approved estimate without talking to you first. If we open something up and find the job is bigger than it looked, that is a conversation, not a revised invoice.

If It Is an Emergency

If there is an active fire, or you can see smoke or flames, call emergency services first. If you have a sparking outlet or a burning electrical smell, stop using the affected outlet or appliance, keep clear of it, and do not open the electrical panel yourself. Once the area is safe, call us for inspection and repair.

A full utility outage should be reported to your electricity provider — outage guidance is here. An electrician handles the property side: the meter base, service connection and wiring on your side of the supply.

Before You Hire Anyone

Whoever you hire, it is worth checking they hold a current licence. Oklahoma regulates electrical licensing through the Construction Industries Board, and you can look up a contractor's licence status before work begins. Ask for a written estimate that separates labour, materials, permits and exclusions.